1. Can I return or exchange my order after receiving it?
No. Because our products are fresh food items, Saudi Law and SFDA regulations prohibit the return or exchange of perishable goods.
2. What are the delivery charges?
We offer a transparent tiered delivery system:
3. What if I received the wrong item?
While we strive for perfection, mistakes happen. If you receive an incorrect item, please contact our support team via WhatsApp/Phone within same day of delivery with a photo of the product, and we will arrange a replacement.
